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Call Us Today! 1300 899 724

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Contact Well Money

Get in touch with us

Looking for help? There’s a few different options for how to contact the Well Money team below.

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Card / Internet banking enquiries

Including lost or stolen cards, internet banking issues, or EFTPOS and ATM issues call:
Monday – Friday 8am-8pm (CST)
Sat, Sun and public holidays 9am-4pm (CST)*
*excludes Christmas Day, Good Friday and Easter Sunday
For additional Internet Banking support please visit the link below:

Mortgage Help

For anyone experiencing financial difficulty or needing help with meeting repayments and hardship support:

Enquiry about an application

For all application enquiries including general home loan questions, we’re here to help. Call us or email us:

Existing customers

For all other support issues not listed above, get in touch with our WellCare team who can assist.

Talk to an expert

Sometimes it’s just easier for us to call you instead!  Book a time that suits you with our online bookings.

Schedule time with us

Looking for some help?

Phone - All enquiries

1300 899 724

New customers

[email protected]

Existing customers

[email protected]

Support options

Other contact options

Book with an expert
Optus data breach: No Well Money systems have been compromised as a result of the Optus data breach. We take security very seriously and continue to monitor the situation.
You can find out more here
Close

We’re currently closed for the Christmas holidays.  Our offices will be closed from Friday 20th Dec. and we’ll be back in the new year on 6th Jan 2025.  For online banking issues visit the contact us page right here

We’re taking a quick break for the Melbourne Cup public holiday in Victoria.  The Well offices will be closed on Tue 5th Nov. and we’ll be back as normal on Wed 6th Nov.  For online banking issues visit the contact us page right here

We’re taking a quick break for the Grand Final public holiday in Victoria.  The Well offices will be closed on Friday 27th Sept. and we’ll be back as normal on Monday 30th Sept.  For online banking issues visit the contact us page right here